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Amazon Ads Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.7 star rating based on 4 reviews. Consumers are mostly neutral; rating distribution shows 50% unfavorable and 25% positive. Reviewers emphasize Billing Practices, Discounts and Special Offers and report recent recommendations to check accounts and complain about service issues and fraud concerns.

Key Takeaways for Future Customers

  • Check orders and account activity frequently to avoid unexpected charges or subscription issues.
  • Expect possible delays on refunds and prepare to contact customer service again.
  • Monitor deliveries and report missing packages promptly to support fraud and shipping claims.

Negative Feedback / Risk Areas

  • Customer complaints about refund delays and needing to call back rather than automatic refunds.
  • Account freezes and unexpected account closures causing loss of purchases and membership content.
  • Delivery problems, stolen packages, and fraud concerns tied to mailing and correspondence.

Positive Feedback

Some reviewers praise Amazon Ads and say Amazon resolves issues properly; price level reported as medium and billing and discounts are valued.

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marleen g Mdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Customer service

AI Highlights
  • - Order for $200 not delivered; USPS says I moved and it was returned.
  • - Amazon requires a 48-hour wait and callback to issue a refund; account frozen.
Updated by user Apr 12, 2026

Company fixed the issue and I have been provided with settlement agreement. I received the products late after being given incorrect information on their website and ended up owing them for items I did not return.I am not doing business with them anymore,too frustrating when there's a problem. Contact the company directly and if not satisfied with their answer definitely get your bank involved.Make sure you put any orders on a credit card so you have a good backup for a faster resolution.

Original review Mar 28, 2026
Ordered 200.00 dollars of merchandise and was supposed to be delivered by USPS. The order never came, so I tracked it and found out USPS said I moved and the order was being sent back to the facility.

I did not move and called Amazon to report this. I got a lot of 'I'm sorry,' but have to wait 48 hrs. and call them back to request a refund even though it shows in their system it was not delivered. I understand having to wait for the order to reach their facility, but don’t understand why I have to call back, which is a frustrating ordeal, and they can’t automatically issue the refund.

It now shows my account is frozen by Amazon and I have no idea if I’ll receive my refund and will be out 200 dollars. I also put a complaint in against USPS because I believe whoever was delivering my order just didn’t want to work that day. The consumer today is being taken advantage of due to a lack of work ethics by the employees.

Amazon lost me as a customer and I do nothing through the mail anymore. Buyer beware!
Loss:
$200

Preferred solution: Full refund

User's recommendation: Complain about the issues you have with service or it will just get worse.

View full review
1 comment
Guest

when amazon LIED saying they delivered the package when we didnt have mail lockers i HATE THEM they stole $75 from me and ill never shop there again i heard you can get your money back other ways so do some research No matter how convenient they seem they are NOT ETHICAL I HATE AMAZON.COM

Brynda L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund purchase be careful who you let use your tablet

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I would just like a refund because I did not give permission to anyone to purchase anything on my account

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Anonymous

I just love, and am extremely happy with Amazon.

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AI Highlights
  • - Amazon does right by me when I have a problem.
  • - Do your homework on ads before buying to avoid unverified items that sound too good to be true.

If I ever have a problem of any kind AMAZON, does right by me.

It's not there fault that people don't completely check out these "ads".before they buy into them. Thoroughly, do your homework on these ads, before you send money to some place pushing an item you have no idea if what it is or even worse "SOUNDS TOO GOOD.TO BE TRUE"!DO YOUR "HOMEWORK" FIRST

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Carlisa P Qbo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They did not do anything

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AI Highlights
  • - Account closed without my knowledge, costing six years of Prime content.
  • - Investigation did nothing and I want to sue Amazon.

My account was closed without my knowledge. I lost everything from my prime account that I have bought over six years, including seasons, series, and movies.

The investigation that took place didn't do anything or keep me informed of the progress whenever I called. I want to sue Amazon for everything.

Loss:
$1000

Preferred solution: Full refund

View full review
Toby D Abt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Already contacted customer service

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AI Highlights
  • - Purchases use a card ending in 8226.
  • - I've had the account for a while.
  • - If card owner reads this, sorry it has happened twice.

Well, when I start to purchase my merchandise. It's always using a card ending in 8226.

And I have had my account for a while.

And if the person that owns this card reads this. Sorry, it's happened twice already.

Preferred solution: Price reduction

User's recommendation: Always check urr account

View full review
Anonymous
map-marker West Memphis, Arkansas

Stolen

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Someone is taking my packages I never received my two packages so I need refund...I a prime account I

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Steve C Gyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Myers, Florida

Interview

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AI Highlights
  • - Scheduled for 10 am Oct 14; I arrived on time.
  • - I couldn't enter the building, no one spoke to me for 2 hours, and I left without contact info.
Updated by user Nov 14, 2023

I never got an apology but I did get an interview. During the course of such interview I was told that I'm to fat to do the job and should seek employment elsewhere. I may contact an attorney for this as it put me in a deep depression in which I may never recover from.

Original review Oct 15, 2023

I was scheduled for an interview at 10 am Saturday October 14th. I arrived on time.

My appointment was confirmed. I couldn't get into the building until someone let me in. I asked to speak to someone about my interview. I was told they would find someone for me.

I sat there for 2 hours and noone came to talk to me.

I finally decided to leave. I was never given any contact info on who to talk to or a phone number to call.

Preferred solution: Apology

View full review
Anonymous
map-marker Leicester, Leicester

Re FRAUD fraud u sent info re a Singh NO NO NEVER lived here FRAUD I believe what I doin 2 stop fraud using my address urgent

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AI Highlights
  • - Fraud by a Singh; claims they never lived here.
  • - Date: 15 July.
  • - Seeks fraud hotline; needs sorting.

FRAUD a Singh re ur company not NEVER lived here fraud they I believe never an dont live here ever to date 15 July why u not got fraud hotline I no u good company but it need sorting do we have to go to police fr

User's recommendation: Re fraud issues not good as a Singh fraud never lived here etc fraud ?Why u send correspondence to my address complaint it could be used for frauds L

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